Services we Provide
Leasing
Tenant screening
[Credit & Background Check]
Rent collection
Coordinate move in with tenants
Provide condo or HOA rules & regulations
Coordinate utility switch between owner and tenants
Maintenance coordination
Move-In/Move-Out Inspections
Hold Security Deposit in Escrow
Finance reports
[Monthly & End of Year]
Eviction administration
Coordinate turn over work between tenants
Top Notch Customer Support
What We Guarantee
Pay only once property is leased
If property isn’t rented within 60 days, we will waive 1 month worth of PM fees
24/7 emergency hotline
No long term contracts
Issue notices/reports
Monthly Plan
No annual contracts
No cancellation fees
Designated Owner portal
Profit & loss statement
5 Star Customer Support
Landlord FAQ
- How are rental applications processed? We charge applicants a $50 application fee to run credit and background check. References will also be verified including previous rental history and employment.
- Can I use the same contractors we’ve always used? Of course. Our portals allow us to input information applicable to your property. We are happy to coordinate any work directly with your contacts.
- Will I get an end of year statement? Yes. At the end of the year, we provide you with a year-end cash flow statement along with a copy of your 1099. You can easily forward this email to your CPA or accountant.
- How are security deposits handled? Security deposits are held in an escrow account throughout the tenants occupancy
- How do you handle emergency calls? We have an emergency hotline available 24/7. Property managers are also available during all emergencies.
- When is rent deposited into my account? By the 7th of every month
- How do you handle outstanding bills related to my rental property? We pay for it up front and reduce it from the following months income.
- What bills can you pay on my behalf? Any bills relating to the property, including but not limited to: condo/HOA fees, mortgage, property tax, home insurance, utilities, etc.
- I'm overseas, is it easy for me to do this while I'm away? Most certainly! Most of our clients live overseas, so we always make sure we are available to you via WhatsApp.
- How often are inspections completed? They are done twice a year, with pictures and/or video documentation. These are downloaded on the owner portals which you can access 24/7
- What makes you stand out from the rest of the property management companies? Fabulous question! With having managed properties for over a decade, we know what's important to homeowners when it comes to peace of mind. From constant communications, to obtaining multiple bids for repairs, to personally troubleshooting most frequently requested maintenance requests. Our goal is to ensure that we we save our owners money, while also increasing the value of their investment.
- Can I ask more questions? Anytime! Please feel free to contact us at info@capitalhillnest.com or by call/text/WhatsApp at 571-991-7747
For Clarification Purposes: Sale & Rental transactions are conducted through Realty ONE Group. Property management services are provided and exclusively managed by Capital Hill Nest, LLC.